Privacy Policy

At Nutmeg Epoxy Floors, a division of RT Contracting, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how it is used, and your choices regarding that information.

1. What Personal Information Is Collected

We may collect the following personal information when you interact with our website, request a quote, or opt in for communications:

  • Full name

  • Phone number

  • Address

  • SMS consent (if applicable)

2. How Personal Information Is Used

We use your personal information for the following purposes:

  • To provide quotes and respond to inquiries

  • To schedule or confirm appointments

  • To send important updates or information you have requested

  • To improve our services and customer experience

  • For SMS communication, if you have given explicit consent

3. Who Personal Information Is Shared With

We do not sell or share your personal information with third parties for marketing purposes. Your information may be shared with service providers or contractors only as necessary to fulfill services you have requested, and always in compliance with applicable privacy laws.

SMS consent is not shared with third parties for marketing purposes.

4. Your Privacy Rights

You have the right to:

  • Access or correct your personal information

  • Withdraw consent for communications at any time

  • Request deletion of your personal information

To make any of these requests, please contact us using the information on our Contact Us page.


SMS Terms of Service

By opting in to receive SMS messages from Nutmeg Epoxy Floors, you agree to the following terms:

1. SMS Consent Communication

The information obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2. Types of SMS Communications

If you consent to receive text messages from Nutmeg Epoxy Floors, you may receive communications such as:

  • Appointment confirmations or reminders

  • Project updates or service notifications

  • Responses to your inquiries

Example:
“Hello, this is from Nutmeg Epoxy Floors. This is a reminder for your upcoming appointment this Friday. Reply STOP to opt out of SMS messaging at any time.”

3. Message Frequency

Message frequency may vary depending on your interactions with us.

4. Message & Data Rates

Standard message and data rates may apply, depending on your mobile carrier’s plan.

5. Opt-In Method

You may opt-in to receive SMS messages by:

  • Filling out a website form and checking the box to consent to SMS communication.

6. Opt-Out Method

You can opt out of receiving SMS messages at any time by:

  • Replying “STOP” to any SMS message from us

  • Contacting us directly to request removal from our messaging list

7. Help

If you are experiencing issues or need assistance, reply with the keyword HELP, or contact us via our Contact Us page.

8. Additional Options

If you do not wish to receive SMS messages, simply do not check the SMS consent box on our forms.

9. Standard Messaging Disclosures

  • Message and data rates may apply.

  • You can opt-out at any time by texting “STOP.”

  • For help, text “HELP” or visit our Privacy Policy.